Updated: 5th January 2021

During this uncertain time, we wanted to let you know that our small team are all well and safe. We are continuing to print, assemble and ship watches from our workshop, where our team are taking all necessary safety precautions and working individually.

We have temporarily closed our shop in the Oxo Tower, however we are still very much open for online business.

We will endeavour to dispatch all orders within 1-2 working days as usual, however customized orders may take up to 10 working days, we thank you for your patience (if you need your order in a hurry, please let us know and we will do our best to speed up the process!)

We are now accepting watches for repair, however these are taking a little longer than usual. Please allow up to 28 days for repairs.

As I’m sure many of you are aware, this is a difficult time for all small businesses, but our main priority is keeping our team and customers safe. 

We would also like to thank you for all of your continued support and for all the kind messages during this difficult time.

Stay safe,

The Mr Jones Watches team