We aim to dispatch all orders within 1-2 working days.
When your order is dispatched, your tracking details will be updated.
If you have opted for a custom engraving please allow an additional 1-2 working days.
If you are purchasing during a sale or a limited edition release - you can expect an email update with an estimated dispatch date if there any changes to the timeframe.
If you are in a hurry for your watch, please email us.
Shipping guide for watches:
United States: FREE UPS Economy shipping, 5-8 working days / $19.50 UPS Express shipping, 1-2 working days
Shipping guide for t-shirts:
Our t-shirts are printed by us, made-to-order and shipped from our workshop in London. This means that occasionally, if your order includes a t-shirt there may be a 2-3 day delay in dispatch.
If you place an order for both a watch and t-shirt(s), they will be shipped together via an express service. Delivery times for these can be found here.
If you order a t-shirt without a watch, it will be shipped via a Royal Mail tracked service which usually takes a little longer, or you have the option to pay an additional fee for a courier service (Either DHL or UPS). You can see an estimated timescale when you input your address at the checkout.
Shipping guide for bands (unless purchased with a watch):
- FREE Royal Mail tracked, 5-10 working days
- $13 UPS Economy, 1-2 working days
- $19.50 UPS Express, 1-2 working days
During busy sale periods dispatch may take a little longer (this is quite rare). These delivery times are a guide based on the DHL, UPS and Royal Mail terms of service, products may, in some unusual cases take longer to arrive. If this happens, please get in touch.
We are happy to exchange unworn watches.
Fastening the watch will cause damage to the leather. If this is the case, we charge for the watch strap (or we can put the worn strap on the exchanged watch for free).
Please email us directly if you think your watch is faulty: info@mrjoneswatches.com
Return for a refund
To return for a full refund, you have 30 days if purchased online.
If you purchased your watch in-store, we can offer an exchange or store credit only. This is because you’ve seen the watch in person and had the opportunity to try it on. Please let us know if you’re purchasing as a gift.
We do not cover shipping costs for unwanted items from outside the UK.
Returning your watch to us
To request a return for an unwanted watch, please follow the instructions below. Our team will process the request and issue your label or contact you directly within 1 working day.
1) Request your return label here.
2) Once issued, print if off and stick it to your original packaging.
3) Take it to your nearest DHL drop off point.
If you no longer have your original packaging, please ensure your watch is securely wrapped in bubble wrap / something similar to protect it in transit.
Please note: if you are returning a watch that is faulty we can cover shipping costs if your watch is within warranty, please contact us ahead of sending in this instance.
T-shirt returns and exchanges
We recommend checking the measurements of our t-shirts on our size guide before placing your order, you can also check them here.
However, if your t-shirt is faulty, we can offer an exchange or a refund. In this circumstance, please email us within 30 days of placing your order, with a photograph of the problem, as well as your order number.
Remixed by Rocky Beeson
Every day, Rocky helps bring Mr Jones Watches to life, carefully preparing artwork for production and ensuring every print is as crisp as the artist intended.
Outside the workshop, creativity doesn't stop, she's an artist in her own right.
Rocky creates sharp, humorous artwork that challenges classism through a deliberately raw illustration style and brilliantly blunt wording.
A printmaker to the core, she produces her work through screen printing on paper and fabric.
You can see more of Rocky’s work on her Instagram @rocky_beeson
Powered by your movement
Automatic mechanical
This means your watch has no battery, instead it's powered by the movement of your wrist!
If you don’t wear your watch for a while (24 - 48 hours), then the movement will run out of power and your watch will stop.
When this happens, you can manually wind it by turning the winding crown on the side of the watch clockwise (20-30 times) or just wear it to get it running again.
The original
Analogon
Part of our Facetimer series from 2014, this was one of the first watches we printed and assembled in London.
The original description of the design was as follows:
In this age of the smart-watch and digital everything, Analogon provides an antidote. Lucy Vigrass who created this genial time-piece explains:
“I wanted to create a more friendly, analogue companion to carry with you, my imagined vision of the future”.
Made in London
Each colour you see in the design was mixed by hand, before being airbrushed and printed layer by layer and assembled by our dedicated workshop team here in London.
